FAQ
Precision Prototyping Specialists: 48-hour rapid sampling, ±0.05mm tolerance guarantee, with 100+ material options and full-process solutions.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What do you need for quotation?
You can provide 2D/3D drawing or send your sample to us, then we can make a free quote according to your sample.
Can we sign NDA?
Sure. We never divulge customers’ information to anyone else.
Do you provide sample?
Yes, we can provide you samples before mass order.
How can you ensure the quality?
(1) Material Inspection – Check material surfaces and approximate dimensions.
(2) First inspection of production – to ensure critical dimensions in mass production.
(3) Sampling inspection – check the quality before delivery to the warehouse.
(4) Preshipment inspection – 100% inspection by QC assistant before shipment.
We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
What is the process for the your 3D printing service?
You are required to prepare 3D drawings and specifications in advance. We will provide a quote based on the 3D drawings, and once both parties confirm the price, a contract will be signed. After payment is received, we will arrange for processing and delivery of your products.
Once you receive my design drawings, are they safe?
Yes, we will not disclose your designs to any third party without your permission. Before you send us drawings, we will sign a non-disclosure agreement (NDA) so there will be no leakage of drawings
Can I get a quotation without drawings? Can your engineering team draw for my creativity?
Of course, we are also glad to receive your samples, pictures or detailed size drafts for accurate quotation.
What about your after-sales service?
If you have any problems after receiving the product, you can provide feedback through voice call, video conference, emails, etc. within one month. Our team will provide you with solutions within a week.
If in Stock: around 3 days after payment. Mass production: around 20~25 days after receipt of deposit (Accurate delivery time depends on specific items and quantities).