Frequently Asked Questions
You can provide 2D/3D drawing or send your sample to us, then we can make a free quote according to your sample.
ure. We never divulge customers’ information to anyone else.
Yes, we can provide you samples before mass order.
(1) Material Inspection – Check material surfaces and approximate dimensions.
(2) First inspection of production – to ensure critical dimensions in mass production.
(3) Sampling inspection – check the quality before delivery to the warehouse.
(4) Preshipment inspection – 100% inspection by QC assistant before shipment.
We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
You are required to prepare 3D drawings and specifications in advance. We will provide a quote based on the 3D drawings, and once both parties confirm the price, a contract will be signed. After payment is received, we will arrange for processing and delivery of your products.
Yes, we will not disclose your designs to any third party without your permission. Before you send us drawings, we will sign a non-disclosure agreement (NDA) so there will be no leakage of drawings
Of course, we are also glad to receive your samples, pictures or detailed size drafts for accurate quotation.
If you have any problems after receiving the product, you can provide feedback through voice call, video conference, emails, etc. within one month. Our team will provide you with solutions within a week.
If in Stock: around 3 days after payment. Mass production: around 20~25 days after receipt of deposit (Accurate delivery time depends on specific items and quantities).
We are a factory located in Shenzhen, China, with 20 years of rich experience, covering 6000 square meters. Complete facilities, including 3D quality inspection equipment, ERP system and 40 machines. If necessary, we can provide you with material certificates, sample quality inspection and other reports.
