FAQ
Frequently Asked Questions
If you have questions, you are welcome to contct us.
We will reply to you within 24 hours.
1.Are you factory or trade company?
We are a professional manufacturer of led strip lights.
2.What types of LED strip lights does your company offer?
Our company offers a wide range of LED strip lights, including flexible, rigid, waterproof, RGB, and single-color options.
3.Can I get an sample to check quality before mass order?
Yes,you can.Welcome to place sample order to check our quality.I do believe our high quality products will bring more orders for you from your clients!
4.Do you support OEM/ODM service?
Yes,we do support,we have experienced R&D team,so welcome to place OEM/ODM orders from us.
5.What is the lifespan of your LED strip lights, and do you offer any warranty?
The lifespan of our LED strip lights typically ranges from 30,000 to 50,000 hours, depending on the model. We offer a warranty period of X years to ensure our customers’ satisfaction.
6. Any certifications for your products?
Our LED lighting products can pass CE,ROHS, PSE,etc certifications,so they can be sold to worldwide safely!
7.Can LED strip lights be dimmed or controlled remotely?
Yes, many of our LED strip lights are dimmable and compatible with remote control systems, allowing users to adjust the brightness and color temperature as desired.
8.Are your LED strip lights suitable for outdoor installations?
Yes, we provide waterproof LED strip lights that are specifically designed for outdoor use, ensuring durability and resistance to moisture and environmental elements.
9.How about the delivery time?
Usually for sample order 1-5 days,for mass order 15-35 days.
10.Can LED strip lights be cut to specific lengths?
Yes, our LED strip lights can be easily cut at designated intervals, allowing for customization and precise installation in various spaces.
11.Do you offer installation services or provide installation guides?
While we don’t provide installation services directly, we can offer detailed installation guides and technical support to assist customers in properly installing our LED strip lights.
12.Are your LED strip lights energy efficient?
Yes, our LED strip lights are highly energy efficient, consuming less power compared to traditional lighting alternatives while delivering the same or even better brightness levels.
13.Can you provide references or examples of previous projects using your LED strip lights?
Absolutely! We have a portfolio of previous projects and can provide references upon request. You can also check out our website for testimonials and case studies showcasing the quality and performance of our LED strip lights.
14.Any guarantee for your products?
Our company’s culture is”Quality is first!”All of our products with 12 months FREE GUARANTEE,never need to worry about the after-sale service,we will always be here to support your business!
15.About the payment terms,any convenient and safe way for our buyers?
We have paypal,alibaba pay,T/T,WU payment terms options,do business with us,your money will be in safe,your business will be in safe!
